SHIPPING & RETURNS

UK 

- Standard Shipping: Royal Mail Tracked/Signed (2-4 working days) - £4.00 
- Next Day Delivery (order before 2 pm Monday to Thursday) - £6.00

 

EUROPE
 

- Standard Shipping: Royal Mail Tracked/Signed (3-5 working days) - £13.00

U.S.A

 

- Standard Shipping: Royal Mail Tracked /Signed (5-7 working days) - £16.00

U.A.E

- Standard Shipping: Royal Mail Tracked/Signed (5-7 working days) - £16.00

AUSTRALIA 

- Standard Shipping: Royal Mail Tracked/Signed (5-7 working days) - £14.00

RETURNS  

We are more than happy to offer you a refund if the item/s are in the original sold condition, this means;

  • Original label/s are attached and haven't been pulled/cut off. 

  • They must be returned in their original packaging.

  • The item/s must be unwashed and unworn.

  • Not smelling of perfumes and deodorants.

  • No makeup or fake tan stains and are in a re-sellable condition.

  • No marks, tears or rips.

  • Original shipping costs are non-refundable.

All items are extensively checked.

If we are not satisfied that your returned item/s are in a re-sellable condition and they do not follow SEVEN SHORES THE LABEL terms and conditions, we have the right to refuse you a refund and your item/items will be sent back to you.

How do I return my item for a refund?

  • Please click here to print your return form. 

  • Please fill out the form correctly and place back in the delivery bag along with the item/s you wish to return to SEVEN SHORES THE LABEL 

  • Returns must be made within 14 days of receiving your parcel, this means we must receive your return/s back to our Seven Shores The Label HQ within 14 days of you receiving your parcel. Any time after this, we are afraid we cannot process your refund.

  • You are responsible for the cost of returning your items to us safely, we strongly advise that you use a signed/tracked delivery service and keep a note of the tracking number.

  • We also advise that the delivery bag is secure and sealed appropriately.

 

Once your item/s have been returned to us for a refund, you will receive a confirmation email and we will process your refund within 2 working days. 

EXCHANGE POLICY

Please note that we do not currently offer exchanges but advise you to return your item to us and reorder your new size as soon as possible as our collection is limited and items sell out very quickly.

 

PLEASE NOTE

All SEVEN SHORES THE LABEL orders are extensively checked for quality control before they are dispatched to you to make sure they follow our terms and conditions.

RETURNS ADDRESS 

88 Park Drive, Upminster, Essex, RM14 3AS